Terms of Service

Last updated August 9, 2026

These terms are an agreement between you and Talyana Sign ("we," "us") covering your use of the Talyana Sign electronic-signature service at sign.talyana.ai (the "Service"). By creating an account or using the Service, you agree to them. If you're using the Service on behalf of an organization, you represent that you have authority to bind that organization, and you're agreeing for it too.

What the Service does

Talyana Sign lets you send documents for electronic signature, guides signers through completing them, and produces a completed document that is cryptographically sealed together with a certificate of completion and a tamper-evident audit trail. Electronic signatures made through the Service are designed to support compliance with the U.S. ESIGN Act and UETA, which give properly executed electronic signatures the same legal effect as handwritten ones in most circumstances.

What the Service doesn't do — and doesn't promise

We provide software, not legal advice, and we make no representation or warranty that any particular signature, document, or workflow is valid, enforceable, or appropriate for your purposes or jurisdiction. You are solely responsible for deciding whether electronic signature is appropriate and lawful for your documents, parties, and jurisdiction — some document types (for example wills, certain court filings, and some healthcare consents) have special requirements or are excluded from e-signature laws. You are likewise solely responsible for the content, accuracy, and legality of the documents you send. When in doubt, ask a lawyer.

Your account

Keep your sign-in credentials confidential, give us accurate information (including a working email address), and notify us promptly at support@talyana.ai if you believe your account has been compromised. You must be at least 18 to create an account. You are responsible for all activity under your account and your organization's accounts, including activity by people you add or allow to use them.

Acceptable use

Use the Service only for lawful purposes. Don't send documents you don't have the right to send; don't impersonate another person or organization; don't use the Service to deceive signers, to send spam, or to collect signatures on unlawful content; don't upload malicious code; and don't probe, overload, scrape, reverse-engineer, or interfere with the Service's operation or its security and verification mechanisms. We may investigate suspected violations.

Plans and limits

The free plan includes a monthly envelope allowance; paid plans include larger allowances, as described on our pricing page. We may adjust plan features and pricing going forward, and we'll give existing customers reasonable notice of any change that affects them. No credit card is required for the free plan.

Your content; our service

Your documents belong to you and your signers. You grant us the limited rights needed to provide the Service — to store, render, process, stamp, seal, deliver, and verify your documents — and as described in our Privacy Notice. We don't sell your content or use it for advertising. The Service itself — its software, design, branding, and everything that isn't your content — is and remains our exclusive property; we grant you a limited, non-exclusive, non-transferable, revocable license to use it under these terms, and no other rights. If you send us feedback or suggestions, we may use them without restriction or obligation.

Completed documents and verification

Completed envelopes are sealed with a cryptographic signature and receive a public verification link. Because the seal is evidence of integrity, completed documents can't be altered through the Service after sealing. Senders control how long envelope documents are retained.

Availability; disclaimer of warranties

We work hard to keep the Service fast and available, but it is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. Without limiting that, we do not warrant that the Service will be uninterrupted, error-free, or secure; that emails (including signing requests, reminders, and verification messages) will be delivered or delivered on time; or that data will never be lost — keep copies of documents that matter to you. We may modify, suspend, or discontinue features with reasonable notice where practical.

Limitation of liability

To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill, even if advised of the possibility; and (b) our total aggregate liability arising out of or relating to the Service is limited to the greater of the amounts you paid us in the twelve months before the claim arose or US$100. These limits apply to every theory of liability and survive termination. Some jurisdictions don't allow certain limitations, so parts of this section may not apply to you.

Indemnification

You will defend, indemnify, and hold us (and our operators, affiliates, and service providers) harmless from and against any third-party claim, demand, loss, or expense — including reasonable attorneys' fees — arising out of or related to your documents and content, your use of the Service, your violation of these terms, your violation of law, or your infringement of anyone's rights. We may assume the exclusive defense of any matter subject to indemnification, in which case you'll cooperate with us, and you won't settle any such claim without our written consent.

Suspension and termination

You may stop using the Service and close your account at any time by contacting support. We may suspend or terminate accounts that violate these terms, create legal risk or a security threat for the Service, its users, or any third party, or remain inactive for an extended period — with notice where practical, and with a reasonable opportunity to export completed documents unless we're legally prevented from providing one. Sections of these terms that by their nature should survive termination (including ownership, disclaimers, liability limits, indemnification, and dispute resolution) do.

Disputes: arbitration and class-action waiver

Please read this section carefully — it affects your legal rights. You and we agree to resolve any dispute arising out of or relating to the Service or these terms through binding individual arbitration administered by the American Arbitration Association under its rules, rather than in court, except that either party may (i) bring an individual claim in small-claims court or (ii) seek injunctive relief in court for infringement or misuse of intellectual property or unauthorized access to the Service. Both parties waive the right to a jury trial and to participate in a class action, class arbitration, or representative proceeding. Before filing an arbitration, contact support@talyana.ai — most disputes can be resolved informally, and we'll try in good faith for 30 days. If the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) proceeds in court.

Governing law

These terms are governed by the laws of the State of California and applicable U.S. federal law, without regard to conflict-of-laws rules, and subject to the arbitration agreement above.

Export and sanctions compliance

You represent that you are not located in, or ordinarily resident in, any country or region subject to comprehensive U.S. sanctions, and that you are not on any U.S. government restricted-party list. You agree to comply with applicable export-control and sanctions laws when using the Service; we may terminate immediately for violations of this section.

General

These terms (with the Privacy Notice) are the entire agreement between us about the Service and supersede prior discussions. If any provision is found unenforceable, the rest remain in effect. Our not enforcing a provision isn't a waiver of it. You may not assign these terms without our consent; we may assign them in connection with a merger, acquisition, or sale of the Service, and they bind and benefit permitted successors. Neither party is liable for delay or failure caused by events beyond its reasonable control. Notices to you may be given by email to your account address or in the console.

Changes to these terms

We may update these terms as the Service evolves. If a change is material, we'll notify account holders by email or in the console before it takes effect. Continuing to use the Service after a change takes effect means you accept the updated terms.

Contact

Questions about these terms: support@talyana.ai.